How coins work.

01What coins are

Coins are Vesper's in-app currency. They unlock paid features inside the app — voice call minutes and mood matches beyond the free daily quota. Ten coins are worth about ₹1 of in-app value.

Coins are a prepaid digital credit for use inside Vesper only. They are not money, not a bank deposit, and not a stored-value wallet. They cannot be transferred to another person, cannot be redeemed or cashed out, and have no value outside the app.

02Buying coins

You buy coins inside the app through Apple In-App Purchase (on iOS) or Google Play Billing (on Android). Apple or Google process the payment, collect any applicable tax, and are the seller of record for the transaction. Vesper never sees or stores your card details.

Coins are sold in fixed packs. Prices are set by the app stores and may vary slightly by region and currency; the in-app store always shows the exact price before you pay.

Coin purchases are consumable — once added to your balance and spent, they are used up and are not restored across devices.

03What coins are spent on

Every user gets a free daily allowance first. Coins are only charged once you go beyond the free tier:

• Voice calls — 10 coins per minute, after your free daily calls are used.
• Mood Match — 50 coins per match, after your free daily match is used.
• Connect calls — 20 coins per minute for a 1:1 voice call (the first few minutes are free for every user).

The app always shows your balance and the cost of any paid action before it starts. Coins already spent are non-refundable.

04Refunds

Coin purchases are handled by Apple and Google, and any refund of a coin purchase is subject to their policies — requests are made through the App Store or Google Play, not through Vesper directly.

Coins that have already been spent inside the app cannot be refunded.

05Contact

Questions about coins: support@vesperchat.live. See also our Terms of Service and Privacy Policy.